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Little Wood & Laser Cutting Idea’s - Refund Policy

Thank you for shopping at our online store

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, SALE ITEMS CANNOT BE REFUNDED.

Exempt Goods

The following are exempt from refunds:

• Digital files are not eligible for refunds.  Our files have all been cut, engraved and assembled before being sold online.  However should you be having difficulty with our files we can offer help to you and ensure that you are happy with your purchase. Email : littlewood@lazerkzn.com
• Gift Cards

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

• If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
• If you have done all of this and you still have not received your refund yet, please contact us at (email and or phone number)

Shipping

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.